Last updated: 31 July 2026

Introduction

DCL Security (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, store, and share personal data when you visit our website, get in touch with us, apply for a job with us, or engage us to provide security services. We are a UK-based security services provider, founded in 2007 and headquartered at 137 Shawbridge Street, Glasgow, G43 1QQ, delivering Security Guards, Mobile Patrols, Key Holding & Alarm Response, CCTV, Facilities Management, and 24/7 Control Centre monitoring across the UK.

Who We Are

DCL Security Services is the data controller responsible for your personal data collected through this website and our business operations. If you have any questions about this policy or how we handle your data, please contact us using the details in the Contact Us section below.

Information We Collect

We collect several categories of personal data depending on how you interact with us. Enquiry and contact form data: when you complete a contact or enquiry form on our website, we collect your name, email address, phone number, company name, the service you are enquiring about, and any message you provide. Careers and recruitment data: if you apply for a role with us, including via a downloaded application form, CV, or covering letter sent by post or email, we collect the personal data you provide, which may include your name, contact details, employment history, qualifications, and references. Pre-employment screening and vetting data: successful candidates and employees undergo background screening in line with British Standard BS 7858:2019, which may involve identity documents, five-year address history, right-to-work documentation, financial checks, employment history, character references, SIA licence details, and criminal records information. This is special category and criminal offence data that we handle with extra care and only for legitimate vetting purposes. Client and service data: where we provide security services to a business client, such as keyholding, alarm response, or CCTV monitoring, we may process limited personal data about the client’s premises, staff, or visitors strictly as necessary to deliver the contracted service. Technical and usage data: when you browse our website, technical data such as your IP address, browser type, device information, and pages visited is automatically collected via cookies and similar technologies, as set out in our Cookie Policy.

How We Use Your Information

We use personal data to respond to enquiries and provide quotes for our security services, to assess job applications and carry out pre-employment and ongoing vetting in line with BS 7858:2019 and SIA licensing requirements, to deliver, manage and improve the security services we provide to clients, to maintain the security of our business, staff and premises, to comply with our legal and regulatory obligations including those under the Private Security Industry Act 2001 and the SIA Approved Contractor Scheme, and to operate, secure and improve our website.

Our Legal Bases For Processing

We rely on the following lawful bases under UK GDPR: performance of a contract, for example when responding to your enquiry or providing services; legitimate interests, for example maintaining site security and general business administration, balanced against your rights; legal obligation, for example SIA licensing, right-to-work checks and BS 7858:2019 vetting; and consent, where we rely on it, for example for certain cookies as described in our Cookie Policy. Where we process special category data, such as criminal records data as part of vetting, we do so on the basis of legal obligation and substantial public interest in line with the Private Security Industry Act 2001 and associated regulations, with appropriate additional safeguards.

Who We Share Your Information With

We do not sell your personal data. We may share personal data with the SIA and other regulatory or licensing bodies where required, vetting and reference-checking providers who assist with BS 7858:2019 screening, IT, hosting and website service providers including Squarespace who host this website, professional advisers such as accountants, auditors or solicitors where necessary, and law enforcement or regulatory authorities where we are legally required to do so. Any third party who processes data on our behalf is required to keep it secure and to use it only for the purposes we specify.

International Transfers

Where any of our service providers process data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your information.

How Long We Keep Your Information

We retain personal data only for as long as necessary for the purposes it was collected. Enquiry form submissions are typically retained for a limited period to allow us to respond and follow up. Unsuccessful job applications are usually retained for up to twelve months. Employee vetting and personnel records are retained for the duration of employment and for a period afterwards as required by law, SIA guidance and our insurers. Where we no longer need personal data, we securely delete or anonymise it.

Your Rights

Under UK data protection law you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request erasure of your data in certain circumstances, request restriction of or object to our processing of your data, request that certain data be provided to you or transferred in a portable format, and withdraw consent at any time where we rely on consent. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office at www.ico.org.uk if you believe we have not handled your data properly.

Keeping Your Information Secure

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration, reflecting the sensitivity of the information we hold as a security services provider.

Children’s Privacy

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal data from children.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The last updated date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at DCL Security, 137 Shawbridge Street, Glasgow, G43 1QQ. Phone: +44 (0) 141 616 6764. Email: info@dclsecurity.co.uk.